BPO capability

KYC / AML Operations

Document, onboarding and compliance operations with controlled workflows.

Scope

Designed around your process.

KYC verification

Customer onboarding

Document verification

Identity verification

Data validation

AML screening support

CDD / EDD support

Enterprise engagement model

Discovery

Understand volume, workflow and SLA

Pilot

Validate process and quality

Deployment

Build the operating team

Reporting

Track SLA, productivity and quality

Turnaround, productivity, accuracy and escalation tracking.

Dedicated QA workflow with review and error controls.

Controlled documents, permissions and reporting.